Cookie Policy

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember your preferences, and provide analytics data to improve the user experience. We also use similar technologies such as local storage and session storage.

We use cookies for the following purposes:

• Essential cookies: Required for the platform to function, including authentication, security, and session management.
• Analytics cookies: Help us understand how visitors interact with Citora so we can improve functionality and performance.
• Functional cookies: Remember your preferences such as dashboard layout, theme settings, and notification preferences.

Some cookies are placed by third-party services we use. These services have their own privacy and cookie policies:

• Razorpay — for secure payment processing and fraud detection during checkout.
• PostHog — for product analytics and usage insights.
• Google Analytics — for aggregate website traffic and audience measurement.

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View all cookies stored on your device
• Delete individual cookies or all cookies
• Block cookies from specific websites
• Block all cookies (may affect site functionality)
• Receive notifications when a cookie is being set

Please note that disabling essential cookies will prevent you from logging in and using core features of Citora.

We may update this Cookie Policy to reflect changes in technology, regulation, or our business practices. We encourage you to review this page periodically.